Incident Number:    20030117-000046 Date Created:    01-17-2003 03:56 PM Date Updated:    01-31-2003 05:55 PM Product:
eBill N/A Category:
Troubleshooting Question:

I am using your online Customer Portal and I am receiving an error that my email address is invalid. I know that I entered the correct address. Why am I getting this?

Answer:

Please click on the Update Registration link. Most times, entering your postal address in the billing email address box causes this error.

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