Incident Number:    20030122-000035 Date Created:    01-22-2003 12:07 PM Date Updated:    09-21-2006 03:03 PM Product:
PowerConnect Internet N/A Category:
Troubleshooting Question:

My homepage comes up ok but if I try going to another website, it says the server can't be found.

Answer:

If you only have trouble getting to a specific page and all other sites seem to load fine for you, this would indicate a problem with that particular site. It could also be a typo in the web address. Never worry about typing in the entire address as it appears in the location or address bar, for example, http://www.microsoft.com/. If you begin with the "www" at the beginning of the address, your browser will insert the rest as needed. It is also possible they are experiencing problems with the server that hosts the site or it may be a problem with the actual site. The best solution for this problem is to wait until the site is fixed.

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