Incident Number:    20030122-000044 Date Created:    01-22-2003 12:11 PM Date Updated:    01-31-2003 01:52 PM Product:
All Products N/A Category:
Payment Question:

My bill is only $20.00. Why was my service disconnected for such a small amount?

Answer:

Once a customer has two unpaid invoices, they are subject to disconnection regardless of the balance.

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