Incident Number:    20030122-000054 Date Created:    01-22-2003 12:17 PM Date Updated:    09-21-2006 02:14 PM Product:
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Billing Questions Question:

Does PowerNet Global Communications bill directly, or through my local company?

Answer:

PowerNet Global Communications bills separately from your local phone company. Your payments and any customer service related to your long distance service should be directed to PowerNet Global Communications. Your local phone company will send you a bill for your local services. If you have any other companies billing you for long distance services, or you do NOT receive a PowerNet Global Communications billing statement, please contact our Customer Care Department via the eSupport link as soon as possible.

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