Incident Number:    20030123-000032 Date Created:    01-23-2003 03:14 PM Date Updated:    09-20-2006 05:00 PM Product:
Long Distance N/A
Category:
Troubleshooting
Question:
I am having trouble making long distance calls.
Answer:
If you are having trouble making long distance calls, our service techs will work to identify and resolve the issue. We need the following information to get started: 1. Time of call. 2. Number you were trying call. 3. What happens when you try to make the call (recording, echo, etc.). You can either contact our Customer Care Department with this information or call our 24-hour Customer Service at 1-877-599-3087. You may be given tests to complete to help us determine how to correct the problem.
 
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