Incident Number:    20040414-000063 Date Created:    03-17-2008 03:30 PM Date Updated:    03-17-2008 03:30 PM Product:
Local Service N/A
Category:
Definitions
Question:
What is Call Waiting?
Answer:
Call Waiting alerts you to a second incoming call when you are on the phone. You will hear a Call Waiting tone during a call, and the person calling will hear normal ringing until you answer.

Notes About Call Waiting:
- If you complete your first call and hang up when you hear the Call Waiting tone, your phone will ring with the second call.
- Or, if the first person hangs up, you will automatically be connected to the second person within two seconds.
- Call Waiting allows you to have two people on your phone at the same time (one on hold and one to whom you are talking). A third caller will hear a busy signal.
 
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